News & Alerts
- Attorney General Taylor Announces Settlement with Leasing Company Tempoe, LLC
- Alaska Files Lawsuit against FirstChoice Auditors
- Attorney General Files Lawsuit Against James Dainis and Six Companies Alleging Widespread Fraud in the ATM Industry
- Attorney General Taylor Files Complaint Against Swickard Car Dealerships Alleging Violations of Consumer Protection Laws
- Attorney General Taylor Obtains Temporary Restraining Order Against Tourist Shop Outside Denali National Park
- Attorney General Taylor Announces Settlement with Simple Save Protection
- Attorney General Taylor Urges FCC to Clarify Rules on Consent for Telemarketing Robocalls and Texts
- Attorney General Reminds Shops Not to Remove Foreign Country of Origin Markings
- Attorney General Taylor Announces Distribution of $477,000 to 15,568 Alaskans Deceived by TurboTax Owner Intuit
- AK Law’s Consumer Protection Section Obtains Restitution for Alaska Consumers Who Were Denied their Rights to Return Products by Bellissima Cosmetics
The Attorney General's Role
in Consumer Protection
The Consumer Protection Unit of the Attorney General's Office investigates unfair or deceptive business practices and files legal actions on behalf of the State of Alaska to stop such practices. The Consumer Protection Unit also engages in informal mediation of consumer complaints, educates the public about consumer issues, proposes legislation and regulations regarding trade and business practices, enforces antitrust laws, and registers telemarketers, charitable organizations, paid solicitors, and sellers of business opportunities.
If you feel you have been the victim of an unfair or deceptive business practice, we encourage you to file a consumer complaint. We are often able resolve consumer disputes by notifying businesses of complaints and engaging in informal mediation. But the primary goal of the complaint process is to help us identify business practices that may harm Alaskan consumers. Because we cannot investigate every complaint, we focus our investigative and enforcement activity on complaints that reflect a pattern or practice of unfairness or deception substantially affecting the public interest.
Although we informally mediate consumer complaints, we do not provide legal representation to consumers. The Attorney General's Office cannot provide legal advice, representation, or interpretation of statutes or regulations to private citizens or businesses.
Consumer Protection in Alaska brochure
[PDF Text Version - 825K] [PDF Tri-fold Version - 731K]